🔐 PRIVACY POLICY

Your Service Professionals DBA AC Today Heating & Cooling
Effective Date: January 2026
Last Updated: March 2026

1. Introduction

Your Service Professionals DBA AC Today Heating & Cooling (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://actodayhvac.com/ (“Website”) or use our HVAC services.

By using our Website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Voluntarily Provide

When you contact us, request a quote, schedule service, or submit forms on our Website, we may collect:

Full name

Email address

Phone number

Property/service address

HVAC service details or requests

Billing/payment information (if applicable)

Any additional information you provide voluntarily

B. Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address

Browser type

Device information

Operating system

Pages visited

Website interaction data

Cookies and tracking information

3. How We Use Your Information

We use your information to:

Schedule and provide HVAC services

Respond to inquiries and quote requests

Send appointment confirmations and reminders

Provide customer support

Improve our Website and services

Send promotional communications (if opted in)

Maintain internal business records

Comply with legal obligations

4. SMS Communications & Consent

If you provide your mobile phone number and consent to receive SMS messages, you agree to receive text communications from Your Service Professionals DBA AC Today Heating & Cooling regarding:

Appointment confirmations

Appointment reminders

Technician arrival updates

Customer support

Service follow-ups

Promotional offers and updates (if applicable)

SMS Disclosures

Message frequency may vary

Message and data rates may apply

Consent is not a condition of purchase

Opt-Out Instructions

Reply:

STOP to unsubscribe

HELP for assistance

5. Mobile Information Sharing Statement

We do not sell, rent, or share your mobile phone number with third parties or affiliates for marketing or promotional purposes.

Mobile information will only be shared with trusted service providers necessary to deliver our services (such as CRM systems, SMS providers, and scheduling platforms).

6. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

Analyze website traffic

Improve user experience

Measure marketing performance

Optimize advertising campaigns

You may disable cookies in your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.

However, no internet transmission or storage system is guaranteed to be 100% secure.

8. User Rights

Depending on applicable laws, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Withdraw consent to marketing communications

Opt out of SMS communications

To exercise your rights, contact us using the information below.

9. Third-Party Services

Our Website may use third-party tools such as:

Google Analytics

Google Ads

Facebook/Meta Pixel

Scheduling and CRM software

These providers may collect limited technical information according to their own privacy policies.

10. Data Retention

We retain personal information only as long as necessary for:

Service delivery

Legal compliance

Record keeping

Business operations

11. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information

Your Service Professionals DBA AC Today Heating & Cooling
🌐 https://actodayhvac.com/
📧 [email protected]
📞 919-335-9030
📍 Cary & Raleigh, NC